The £30,000 Mobile Broadband Bill
Ian Dobsyn, a 34 year old IT worker from Manchester, got a real surprise when he found out he was charged £31,500 for using his mobile broadband connection whilst on holiday in Portugal.
The astronomical bill was the result of downloading the Sky TV Series Prison Break and some MP3s. After negotiating with his service provider, Yes Telecom, a revised bill was drawn up up for a more realistic £227.
Mr Dobson’s solicitor stressed that customers should read the small print in their mobile broadband contracts relating to roaming data charges.
This latest case follows similar episodes of staggering mobile broadband bills incurred abroad. Earlier this year, an Oxfordshire solicitor was billed £4900 for downloading an episode of the BBC’s Apprentice whilst in France.
Original story from The Times
Loading ...
[...] several instances of “bill shock” whereby some customers have inadvertently incurred thousands of pounds worth of data charges whilst abroad. Three customers who wish to use their 3G mobile internet [...]