Question by Skytrax: What is wrong with 3 mobile broadband?
I can view a few pages then i have to disconnect choose work offline then reconnect its so frustrating! I have vista basic and Huawei e220 modem.
Best answer:
Answer by Quor-toth Connor
i have that but mine works fine, do you have pay as you go or contract, i have pay as you go and its fine, its alittle slow from time to time but its fine, email me, lets discuss it more, my email is hellboyconnor@yahoo.co.uk
Give your answer to this question below!
Popularity: 1% [?]
{ 2 comments… read them below or add one }
I had been using t-mobile which had excellent customer service but at the same time poor connection, constant disconects and bad lag. “I play online games” I tried a 3 dongle which uses the same network, towers etc as T-mobile. T-mobile even told me this during a phone call. The result no problems better download speeds, and great connection. Im really at a loss how can two companys using the same networks peform so differently, unless its consumer use in that area.
Apart from the first 2 weeks (the time I could cancel) I’ve had problem after problem and issue after issue. It’s only free credits which have kept me going. This service is oversubscribed, under maintained, customer services are appalling (see more below), 3 don’t improve as a company year on year (as seen in online reviews). Far too many customers of which I am one are getting a totally unacceptable level of service.
In December 2010, respected consumer magazine ‘Which’ named 3 as having the worst customer services of all of the UK networks. 3 ranked 69th out of 75 across all industries.
An already miserable experience for many looks set to worsen in 2011 as 3 push their new unlimited downloads package for smartphone users. While the leading networks have opted to maintain a responsible approach which doesn’t penalise mobile broadband customers paying for fixed allowances, 3 have chosen to once again demonstrate a complete disregard to customers by “spotting a gap in the market”. Furthermore, 3 will permit tethering – which is the ability to use a sim card in any device, such as a pc or laptop. In other words, users have computer access to unlimited downloads and so this will inevitably worsen a service which is currently the poorest rated in the UK and subject to more negative reviews by customers than any other network in each year since its inception, which was 2008.
It’s therefore clear that the only sensible advice to give to fellow consumers is to avoid 3 and take all business to a reputable network who are better equipped to service both you and your needs.